I can't even properly rate this shop on their ability to repair cars because I never even got that far. I submitted an appointment request on a Thursday and did not hear back. However initially I understood that they were closed on weekends so I figured making a phone call would be best. I attempted to call the store the following Monday afternoon and the first try yielded no result. So, I gave the shop another call a few minutes later, I finally was able to get someone to pick up and was swiftly put on hold. However the person who answered quickly hung up on me and I received no further communication in any capacity. I had to resort to fixing the issue myself and was left extremely dissatisfied with the service from this business.
John, thank you for taking the time to leave us a review. At Campus Garage, we strive to provide reliable auto repair service and premium customer service. We're disappointed to hear you didn't get to experience this at our shop. Unfortunately, we had just come off a 4-day holiday weekend and our phone lines were down. We were unable to respond to any calls. Thank you for your feedback and we hope to have the opportunity to provide you with a positive experience in the future.
- Campus Garage